Strategic Support for Your Brand
Success
Pre-sale Services
01. Pre-sale Consultation
Dedicated regional reps provide multi-language specs and sample delivery. We support full customization of formulas, shapes, and packaging to fit local dietary preferences.
02. Customer Follow-up
A dual-responsibility system (Rep + Manager) ensures real-time communication. We prioritize timely responses and high customer satisfaction as our service benchmarks.
03. Product Delivery
Rapid coordination with forwarders ensures swift goods transfer. We promptly issue full export documents (B/L, Invoices) to guarantee seamless customs clearance.
After-sales Services
01. Problem Handling
After-sale specialists are available 24/7 to communicate and coordinate transportation issues, product abnormalities, claims processing, and other related matters.
02. Customer Follow-up
Regular customer follow-ups are conducted to understand customer feedback and market suggestions, and new product suggestions are continuously introduced to deepen product cooperation.
Production Services
01. Production Assurance
Export products are produced in separate batches and strictly controlled in quality according to international standards to ensure the quality of large-scale shipments.
02. Process Optimization
Based on international food standards and product differences in different regions, the production process can be adjusted according to the requirements of customers in different countries to improve product quality and meet customer requirements.
Packaging Customization
01. Design Customization
OEM/ODM branding services are provided, and multi-language packaging content can be customized.
02. Specification Customization
Supports regular packaging from 1kg to 15kg. Packaging materials such as plastic, kraft paper, and cartons can be selected and customized according to needs.
03. Model and Shape Customization
Customization services are available for multiple sizes, including 2mm, 3mm, 4mm, 5mm, 6mm, 8mm, 10mm, and 12mm, as well as various forms such as powder, granular, and needle-like.
Turn Your Taste Vision into Technical Reality
Struggling with texture stability or low-oil requirements? Our expert R&D team provides one-on-one technical consultation and formula optimization to give your products a competitive edge in the market.
Get Expert Technical Support
